How do I cancel my one-off order?

If you would like to cancel an order you have placed please get in touch with our customer services team by phone on 01223 750 874 or by email

In some cases we are able to cancel your order immediately and refund you the full cost. In the majority of cases if your order has progressed too far then we are unable to prevent it being sent out to you. In this case if you return the unopened order within 28 days we would be happy to process a full refund for you.

To read our full return policy please click here.


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